Frequently Asked Questions

Are your products handmade? Are they identical?
Will my order ship immediately?
Can I receive updates about my order?
Why wasn’t my order shipped right away?
How long does shipping take?
Will I need to pay customs fees?
What if my item arrives damaged?
Can I return my item?
My item has small marks, pores, or slight color differences. Is this normal?
Is your Etsy shop trustworthy?
My order seems delayed. Why wasn’t I updated personally?
I want to purchase multiple pieces. Will there be a stock issue?
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